Reserve Bank of Australia Consumer Payments Survey

Thank you for participating in this study of how people make everyday payments, sponsored by the Reserve Bank of Australia and conducted by Ipsos. This study builds on earlier studies in 2007, 2010, 2013, 2016 and 2019 to provide the Reserve Bank with valuable information about how consumers choose to make everyday transactions.

This study asks you to record each payment you make over a seven-day period as well as each time you top up with cash. Before and after completing the diary, we ask you to complete questionnaires containing some additional questions. In appreciation of your time and effort, Ipsos will provide you with a $100 gift card upon completing both the seven-day study and the questionnaires.

All of your responses will remain strictly confidential. The data Ipsos provide to the Reserve Bank will only be used for research purposes. These data are anonymous – at no point will the Reserve Bank be able to identify any person who took part in the study. The Reserve Bank will publish combined results, but not material that could potentially identify individual respondents.