Media Release Appointment of Chief Operating Officer

Photograph of Susan Woods Susan Woods has been appointed to the newly created role of Chief Operating Officer (COO) at the Reserve Bank of Australia (RBA).

Susan has been the Assistant Governor (Corporate Services) at the RBA since 2018 with responsibility for Information Technology and Workplace and the Enterprise Data Office. In that capacity she has overseen the delivery of a substantial technology-related change, the renovation of the Bank’s head office and the uplift of data governance and strategic planning capabilities.

In her new role as COO, Susan will sit alongside the Deputy Governor ensuring coordination between policy, operational and organisational decision-making. She will work closely with the Governor as the RBA continues to implement the changes recommended by the Review of the Reserve Bank of Australia.

Prior to joining the RBA in 2018, Susan held various roles in the private sector for over 30 years. She was General Manager of Business Technology & Transformation at StatePlus, where she was responsible for information technology, the design and implementation of a new operating model for the business, and the enterprise strategic project portfolio. Before that, she was a Partner at Deloitte in strategy and operations consulting and has held senior roles with Capgemini and Ernst & Young. Susan is a member of the Institute of Chartered Accountants in Australia and a Graduate of the Australian Institute of Company Directors.

Susan will take up her new role on Monday, 4 March.


Communications Department
Reserve Bank of Australia

Phone: +61 2 9551 9720