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RESERVE BANK OF AUSTRALIA

Submissions on Review of Card Surcharging

In its Media Release of 8 June 2011, the Reserve Bank noted the Payments System Board's concern that in recent years some surcharging practices, including surcharging well in excess of card acceptance costs, may have reduced the effectiveness of previous surcharging reforms. The Board believes that, while the reforms have improved the efficiency of the payments system, including by improving price signals to cardholders, there may be a case for varying the Standards to allow schemes to place some limits on the level of surcharging. Accordingly, it sought the views of interested parties on both the case for doing so and the most suitable approach.

In addition to the submissions listed below, the Reserve Bank has received a number of other submissions that primarily focus on providing details on surcharging practices of particular merchants. These submissions will not be published but will be considered alongside all other submissions received.

Go To

Received by 20 July 2011

Accommodation Association of Australia
PDF 160K
20 July 2011

Australian Merchant Payments Forum
PDF 159K
20 July 2011

Australian Payments Clearing Association
PDF 567K
20 July 2011

Australian Taxi Drivers Association
PDF 294K or DOC 107K
12 June 2011

Martin Brady
E-mail Submission
10 June 2011

Lindsay Burke
E-mail Submission
14 June 2011

Commonwealth Bank of Australia
PDF 187K
20 July 2011

eftpos Payments Australia Limited
PDF 386K
20 July 2011

Raymond J Goddard
E-mail Submission
9 June 2011

Adrian Hewitt
PDF 37K or DOC 24K
8 June 2011

Live Group
PDF 357K
20 July 2011

Chris Lysaght
E-mail Submission
9 June 2011

Craig Macbride
E-mail Submission
8 June 2011

Peter Mair
PDF 39K or DOC 35K
17 June 2011

MasterCard Worldwide
PDF 231K
20 July 2011

MWE Consulting Pty Ltd
PDF 43K
8 July 2011

Paul Myers
E-mail Submission
9 June 2011

National Billing Group Pty Ltd
(Revised submission)
PDF 153K
20 July 2011

W J Orme
PDF 22K or DOC 32K
27 June 2011

PayPal Australia Pty Limited
PDF 1.9M
20 July 2011

David Synnott
PDF 868K
16 June 2011

Tyro Payments Ltd
PDF 372K
20 June 2011

PDF 73K
20 July 2011

Westpac Banking Corporation
PDF 316K
20 July 2011

Received after 20 July 2011

Abacus - Australian Mutuals Limited
PDF 36K
22 July 2011

Australian Bankers' Association Inc.
PDF 73K
22 July 2011

Rennie Cacciola
E-mail Submission
16 August 2011

CHOICE
PDF 300K
21 July 2011

Indue Ltd
PDF 267K
25 July 2011

JB Hi-Fi Limited
PDF 253K
27 July 2011

National Retail Association Limited
PDF 168K
25 July 2011

NSW Department of Transport
PDF 85K
25 July 2011

Qantas Airways Limited
PDF 305K
29 July 2011

Restaurant and Catering Australia
PDF 273K
12 August 2011

Richard Ure
E-mail Submission
22 July 2011

Victorian Taxi Industry Inquiry
PDF 643K
26 July 2011

In response:
Cabcharge Australia Limited
PDF 667K
2 August 2011
Subsequent correspondence can be found on the Victorian Taxi Industry Inquiry website.

Visa AP (Australia) Pty Ltd
PDF 478K
21 July 2011

Woolworths Limited
PDF 109K
25 July 2011

Confidential Information

The following organisations provided submissions containing commercial-in-confidence information:

  • American Express Australia Limited
  • GE Capital Finance Australasia Pty Ltd